Handling Customer Complaints - Online Self-Paced
Online Short Course by
Quantum Learning Solutions, Inc.
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Online
/ Short Course
Details
This course presents a process for dealing with objections and complaints so you can be effective and keep client relationships positive.
Audience:
- Customer Service/Care Professionals
- Account Managers
- Sales Professionals
- Anyone working with customers
4 Lessons (Approx. 45 minutes):
- How to Use This Course
- Introduction
- A process for Overcoming Objections and Complaints
- Reframing
Outline
4 Lessons (Approx. 45 minutes):
- How to Use This Course
- Introduction
- A process for Overcoming Objections and Complaints
- Reframing
Special Offer
This is an online self-paced course that can be taken 24/7.
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